Wi-Fi FAQ

Montgomery County Memorial Library is pleased to offer wireless Internet access (Wi-Fi) at all library locations for users with wireless-enabled devices such as laptops or smart phones. Please review the library’s Computer Use Policy.

Where and when is wireless Internet access available?
Wireless Internet Service is available in all libraries during open hours until 15 minutes before closing time. Find library locations and hours here.

What do I need to use the library's Wi-Fi?
A laptop or other wireless-enabled device is needed to access Wi-Fi. Wireless access uses the Wi-Fi standard (also known as IEEE 802.11a, b, or g).
The library cannot guarantee that your equipment will work with the library’s network.

How do I log on to the library’s Wi-Fi?
Go to your device’s Wi-Fi Network settings to view available networks. Click on the library’s Wi-Fi network. (To verify you have the correct network selected, please check with a librarian.) You may see other network names, but they are not provided by the library.
There is no password, but you will be prompted to view our full terms of service, which can also be viewed here, and then click the button that says “Continue to the Internet.”

What are the rules for using the library’s Wi-Fi?
Wi-Fi users must comply with the Computer Use Policy and the Patron Behavior Policy. You can also view these documents on the library website or ask at any public service desk.

Can I print?
Printing via Wi-Fi is not available. If you need to print, please save your work to a USB drive or email the files to yourself so you can access them from one of the library’s public computers. Printing is 15₵ per black and white page, and 50₵ per color page.

Can I use the electrical outlets?
Be prepared to use batter power as the library has limited electrical outlets. Do not plug into an outlet where you block the aisles, exits, or access to materials. Do not unplug other equipment that is not yours. Do not plug in extension cords or power strips.

Is the information on my wireless device safe while I am connected?
Wireless connections are not secure; use caution when transmitting information. The library is not responsible for damage to software, hardware or files on equipment connected to the wireless network. Please keep your electronic devices and all of your personal belongings with you at all times.

Do you offer technical assistance?
Library staff can help you connect to the library’s Wi-Fi, but they cannot perform repairs or troubleshoot your equipment. For specific questions about your hardware or software, contact the manufacturer.